SAP Application Managed Services (AMS)

SAP Application Managed Services (AMS)

We strive to provide the highest quality of support services to all our clients based upon our SAP consulting experience.

LUCEO Support Services

  • 24/7 support
  • Expert support team
  • Sustainable, continuous and traceable processes
  • Flexing per customer demand
  • World-class process management structure
  • Competent End-to-End SAP Support

Application Maintenance

  • Change Request & Incident Tracking
  • Delivering to SLA Scope
  • Dedicated Support Manager
  • Single point of contact
  • Onsite advisory
  • Escalation Management

LUCEO Help Desk

  • Over 220 clients supported
  • Demand/Ticket Management tools
  • 24/7 support services
  • Document Management
  • Out of box reporting and KPI's 
  • Highest Quality Standards

Weekly Reporting of SAP System

Daily backups

Monitoring of planned jobs

Background job monitoring

Disk Space Optimization

Monitoring of work processes

Performance review

LUCEO, with investments in SAP technology for over 20 years has grown into a company with more than 500 SAP consultants. Our company constantly invests in technological developments and provides consultancy for SAP applications, both locally and internationally. Consulting services in SAP business applications aiming to add value to our clients’ processes. LUCEO employees constantly improve themselves with the vision of continuous innovation as well as improving service quality.

LUCEO provides consulting services on Enterprise Resource Planning, Human Resource Management, Customer Relationship Management, Product Lifecycle Management, Supply Chain Management, Business Process Management, Database, Data Warehouse, SAP HANA, S/4HANA, mobile solutions, Business Intelligence, Corporate Performance Management, predictive analytics and cloud-based SAP applications.

In today’s world, many companies consider outsourcing in order to focus on internal projects while gaining cost advantages. With 20 years of expertise in SAP, LUCEO provides significant cost advantages by managing business applications. 24/7 support system enables companies to have an infrastructure which operates efficiently. Outsourcing enables companies more reliable environment with added data and information security. LUCEO takes the necessary precautions for future needs by providing services such as upgrading systems, backup, tech support and maintenance.

Outsourcing Advantages with LUCEO: 

  • Lower initial investment
  • Reduced on-going operational expenditure
  • Flexible team structure
  • Efficient team management
  • Subject matter technical expertise
  • Continuous improvement centric approach 

Contact Us

You can call or email any one of our three locations. We will set up a meeting to discuss your SAP needs. If you would prefer that we call you, please complete the Contact Form below.

We look forward to being your SAP Solution Partner! Send us a message

Detaysoft, Istanbul

+90 (216) 443 13 29

[email protected]


Los Angeles,CA

(949) 836 7342

[email protected]


Denver, CO

(973) 462 6622

[email protected]


St. Louis, MO

(314) 600 5522

[email protected]