Application Management Services

TOMS Improves Internal Customer Satisfaction with Application Management Outsourcing

Prior Challanges

Keeping a low backlog

On time communication&resolution for high priority incidents

Lack of experienced consultants

Benefits with Luceo

Meeting Business Priorities in timely manner

Meeting SLA targets

Incident Reduction

Experienced Consultants

Project support with remaining AMS hours

Fiori, UI5, Business and Mobile Applications

A global leader in blood management, blood safety, therapeutic apheresis, cell therapy and cell collections. Terumo BCT believes in the...

TOMS Improves Internal Customer Satisfaction with Application Management Outsourcing

Prior Challanges Keeping a low backlog On time communication&resolution for high priority incidents Lack of experienced consultants Benefits with Luceo Meeting Business Priorities in timely manner Meeting SLA targets Incident...

Nortek Solves SAP Staffing with LUCEO's Flexible Workforce Solution

Company Profile Established in 1919, Nortek Global HVAC is a manufacturer of commercial and residential HVAC systems offering products, service and support for contractors worldwide. Challanges Lack of SAP Expertise in all functional areas in house Budget...

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